Permanent clothing is based in Amsterdam, Netherlands and ship via registered mail with local Carriers. Once your order is placed you will receive a confirmation email. Once Permanent ships your order you will receive a shipping confirmation email with tracking number, 1-7 days after payment has been confirmed. Please note that Permanent is not responsible for any delays of your package during delivery. Permanent offer free worldwide shipping over €150.
Rest of World
All prices are inclusive of VAT. Shipping will be calculated at checkout. For orders outside the EU customers may be subject to import duties, customs taxes and/or brokerage fees. We cannot list orders as gifts. PARO operates as a marketplace meaning all brands ship out separately. If customers order from two different brands they will receive two different parcels, tracking numbers and shipping costs which will be calculated at checkout.
Returns and exchanges can be requested up to 14 days of order receipt via returns.parostore.com.
The product must be returned in its original packaging with all labels and swing tickets still attached and it must be in the same condition it was received in. Items that do not meet these criteria will not be refunded.
Refunds will be made within 10 days to the original payment method used for order. If you have any questions please contact email@example.com