Mussels and Muscles ship all products out from Austria via UPS, unless otherwise stated. Mussels and Muscles is not responsible for any duties, taxes, or other fees that may be assessed on international shipments. All orders are subject to production and fulfillment lead times before they ship. Each piece is estimated to ship within 1-3 business days. Please note that certain pieces may have different ship windows, and all ship windows specified are estimates only. While we aim to ship your order within the stated ship windows, the actual time to ship your order may be longer or shorter depending on production capabilities and other conditions. if you wish to check on the status of your order, please do not hesitate to contact us at email@example.com
2 - 12 DAYS
Rest of World
2 - 16 DAYS
**Note for orders outside the UK customers may be subject to import duties, customs taxes and/or brokerage fees.
PARO operates as a marketplace which means each brand ships out their own products. So if you order from two different brands you’ll get two different parcels, tracking numbers and shipping costs which will be
calculated at checkout.
Please note that any customer or Made-to-order pieces can not be returned.
For in stock products, Returns and exchanges can be requested up to 14 days, please email us at firstname.lastname@example.org with order number and reason for return.
The product must be returned in its original packaging with all labels and swing tickets still attached and it must be in the same condition it was received in. Items that do not meet these criteria will not be refunded.
Refunds will be made within 10 days to the original payment method used for order.