W'menswear is based in Bangkok, Thailand. Local orders are shipped by the EMS 1 day service. International orders will be shipped by DHL Express which is a 3-5 day service. W'menswear has a flat rate of €30 for international orders. Any order over $150 is shipped on the house.
Please note that all orders outside of Thailand are subject to additional customs and handling duties.
PARO operates as a marketplace which means each brand ships out their own products. So if you order from two different brands you'll get two different parcels, tracking numbers and shipping costs which will be calculated at checkout.
If a returned item is shipped outside of Thailand, please email firstname.lastname@example.org. W’MENSWEAR will deduct 30% of the value of the returned goods for customs charges. W’MENSWEAR does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to W’MENSWEAR. Please clearly mark ‘RETURNED GOODS’ on the package.
Orders can be returned for exchange only. Eligible Items must be postmarked within 10 days of initial delivery. International customers are responsible for any shipping charges incurred on returns.
Want to switch to another size of the same product?
For exchanges, please note the name, size and price of the item you’d like to exchange for on your return’s request email. Email us at email@example.com for recommendations or to place a temporary hold on your exchange item.