Rombaut ships all orders out of their warehouse in Belgium within 48 hours of order confirmation unless otherwise noted. Once the order is shipped you will receive a shipment confirmation with tracking number. Shipping rates are as below.
1 - 2 DAYS
2 - 7 DAYS
4 - 12 DAYS
REST OF WORLD
6 - 13 DAYS
**Note for orders outside the EU customers may be subject to import duties, customs taxes and/or brokerage fees. PARO operates as a marketplace which means each brand ships out their own products. So if you order from two different brands you’ll get two different parcels, tracking numbers and shipping costs which will be calculated at checkout.
Rombaut return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately you will not be offered you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
limited edition collections
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Any items that are being returned after delivery refusal by customer
Please be aware that socks, shirts and slippers are not returnable items, if you have sizing questions please contact us in advance at email@example.com