EDO GOODS sends orders from Berlin, Germany with German Post within 48 hours of your order unless the pieces are Made to Order. The made to order time is specified on each product description.
2 - 3 DAYS
4 - 6 DAYS
REST OF WORLD
5 - 15 DAYS
**Note for orders outside of the EU, Including the UK, customers may be subject to import duties, customs taxes and/or brokerage fees.
PARO operates as a marketplace which means each brand ships out their own products. So if you order from two different brands you’ll get two different parcels, tracking numbers and shipping costs which will be calculated at checkout.
We hope you’re happy with your product, but if you aren’t please visit our returns center at returns.parostore.com within 14 days of order receipt. Products must be returned in its original packaging with all labels still attached and it must be unworn and in the same condition it was received.
We won’t accept any returns that don’t meet this criteria.
Customers will be responsible for their own shipping costs and we highly recommend you keep proof of postage/ tracking numbers as we can’t refund orders until we receive the merchandise. We will do our best to help you through the process, but unfortunately we cannot refund any taxes, duties, charges or the return and shipping fee.
Refunds will be made within 14 days of the brand receiving your order and the full amount of the item and will be credited back to the original payment method used at purchase.